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    Weight Loss
    Updated at: August 18, 20255 min read

    FitXpress: Our Commitment to Keeping You Safe When Ordering Weight Loss Treatments

    Ordering weight loss treatments online should always be a safe and secure process. At UK Meds, we take patient safety seriously, which is why we use FitXpress. This AI-powered system verifies your body measurements to ensure treatments are prescribed responsibly and appropriately. In this article, we will explain what FitXpress is, how it works, why it is important for your health and how you can get the best results when using it.

    Key Takeaways

    • FitXpress is an AI-powered body scan system that helps ensure safe and compliant prescribing of weight loss treatments.

    • The process includes uploading front and side full-body photos for BMI verification before an independent GMC-registered doctor reviews your order.

    • Good lighting, fitted clothing and correct camera positioning are essential for accurate results.

    • FitXpress helps prevent unsafe prescribing by confirming body measurements are genuine and unaltered.

    • UK Meds uses FitXpress to help keep you safe.

    White measuring tape curled on a light blue background, symbolising body measurements or weight tracking

    What is FitXpress?

    FitXpress is a secure, AI-powered body measurement verification system. It works by analysing live photographs to calculate your Body Mass Index (BMI). This ensures that any weight loss medication you order is prescribed based on accurate and up-to-date information.

    The technology is designed to be tamper-proof. This means it can detect altered or misleading images, protecting against unsafe prescriptions and misuse of medicines. FitXpress plays a key role in online medical compliance by supporting responsible prescribing in line with UK regulations.

    FitXpress is currently being used for weight loss treatments on UK Meds, including Mounjaro, Saxenda, Orlistat and Wegovy.

    Why is FitXpress important for patient safety?

    Weight loss treatments are prescription-only medicines that require medical supervision. Correct BMI is essential to determine whether a treatment is safe and suitable for you. If BMI data is inaccurate, the prescription could be unsafe or ineffective.

    FitXpress reduces this risk by ensuring the measurements used in your consultation are correct. This protects your health and ensures the treatment is clinically appropriate.

    How FitXpress works:

    Using FitXpress is straightforward. The process is designed to fit seamlessly into your online order:

    1. Choose your preferred weight loss treatment from the UK Meds website.

    2. Complete the online UK Meds consultation form and submit your order.

    3. You will receive an email prompt to complete your FitXpress body scan.

    4. Select your photo mode. Either take the photos yourself or ask someone to help.

    5. Take a full-body front-facing photo and a full-body side-profile photo.

    6. Submit your photos for verification.

    7. If your photos pass the FitXpress check, your UK Meds consultation is reviewed by a GMC-registered doctor. If approved, your order will be processed and dispatched.

    8. If your photos do not pass, you will be informed by email and given the opportunity to retake them.

    Detailed instructions for taking the perfect FitXpress photo are below.

    Step-by-step FitXpress photo guide

    Choose your photo mode

    Select either “Take photo myself” or “Someone else will help”. Using the voice assistant is recommended if taking the photos yourself.

    Allow permissions

    Grant camera and motion orientation access when prompted.

    Check your sound

    Ensure your phone’s sound is on so you can hear verbal instructions. Test the speaker before starting.

    Position your phone

    Place your phone vertically on a stable surface. Use a mug or similar object to help angle the camera so that the on-screen arrows align correctly.

    Front photo

    Stand 3 to 4 steps back from the camera so your whole body is visible from head to toe. Keep feet 7 inches apart and arms slightly away from your hips in an ‘A’ pose. Hold the position until the camera captures the image.

    Side photo

    Turn to your left so your side faces the camera. Keep your feet together and rest your hands on your hips or thighs. Remain still until the camera captures the image.

    Review and submit

    Check your photos before submitting. If needed, retake them for better accuracy.

    Tips for the best FitXpress results

    Accurate photos are essential for a correct BMI reading. To get the best results, follow these tips:

    • Wear fitted, light-coloured clothing. Avoid baggy or dark clothing as it can distort measurements.

    • Use a plain background, preferably a white or light-coloured wall.

    • Stand in natural light or a well-lit space, avoiding strong shadows.

    • Make sure your whole body is in the frame and positioned correctly.

    • Keep arms out by your side in an 'A' pose for the front photo, and relaxed by your sides for the side photo.

    • Ensure your camera is stable and positioned at the correct height.

    • Use the voice assistant feature if taking photos on your own to make the process smoother.

    How FitXpress helps to keep you safe

    Weight loss medications are subject to strict regulatory standards. FitXpress supports you by:

    • Verifying that BMI readings are genuine and match your consultation details.

    • Ensuring you need the treatment you are trying to order.

    • Preventing fraudulent orders or unsafe prescriptions.

    By combining AI verification with an independent doctor-led consultation review process, UK Meds ensures that every prescription is issued with patient safety as the priority.

    Final Thoughts

    FitXpress is an important part of our commitment to safe and responsible prescribing. By combining AI verification with professional medical review, UK Meds ensures that your weight loss treatment is based on accurate information. Following the simple steps and tips for using FitXpress will help make the process quick, reliable, and stress-free.

    Here to help you

    Our Customer Service is available Monday to Friday 9am - 5pm. If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999. Visit our help section